FAQs

Where do I get my boxes?
We will deliver to your school plenty of boxes and tape. A school representative will contact you when the boxes are available.

When will the UPS Store pick up my boxes?
Your school will give us a date to pick up the boxes.

Will you pick up from my room?
Yes. Our service includes in-room pick up.

What can I store or ship?
Just about anything. Big or small we store or ship it all!!!

Can I store for the summer and then ship to college or another secondary school?
Yes. This is a wonderful service for graduating student.

Can I store for multiple semesters?
Yes. This is another great service for students traveling abroad for a semester.

Can you ship internationally?
Yes. UPS provides traceable and guaranteed services.

Can I pay by credit card?
Yes. We take all major credit cards.

What is in-room delivery?
We deliver your stored items inside your room a day before you return to school. When you arrive on campus all your items will already be in your room. This service is provided at no additional cost. You’ll love it!

What if I don’t return to school?
We will simply ship your boxes home or to a new school.

Do you have a trusted relationship with my school?
Yes. We are the exclusive provider of these services for your school. Our reliable brand and professional staff will give you peace of mind that the job will be done right.

The UPS StoreĀ© | 41 Crossroads Plaza | West Hartford, CT 06117 | (860) 324-0039 | Store1915@theupsstore.com